Terms and Conditions

New Clients:

Please arrive 5-10 minutes early to ensure your appointment begins on time. Arriving late could result in your appointment being cancelled/rescheduled or full services not being performed.

Services:

For your safety, please let us know if you are pregnant, have any allergies or are on any medication that could alter the outcome of your service.

Clients MUST communicate if they have used supermarket or non salon colours, shampoos, conditions, treatments or any other products on their hair. If they don’t they could risk having chemical damage to their hair.

Prices are subject to change without notice.

If you are unhappy with any service provided by Style and Grace you must contact us as soon as possible to let us know so we can rectify the problem.

You must communicate with Style and Grace before seeking alternative advice.

Products:

There is no refunds for purchased products unless they are faulty.

Gift Vouchers:

Treat Gift vouchers like Cash. Lost, stolen or altered vouchers can not be refunded, replaced or redeemed.

Vouchers are not redeemable for cash.

Gift Vouchers are redeemable for products and services only. Any unused credit can not be refunded.

Vouchers are valid for 12 months from date of purchase.

Appointments exceeding gift voucher amount will require the difference to be paid by another
method at time of checkout.

We reserve the right to change any terms contained in these terms of use at any time.

Hair Extensions:

To ensure the longevity of the extensions the client must use a professional hair care range recommended by the stylist. Other products are not recommended and if used are at clients own risk.

Hair Extensions require special at home care. Clients should follow the after care instructions and make a follow up appointment every 6-8 weeks in salon to maintain the extensions.

If you are unhappy with any service provided by Style and Grace you must contact us as soon as possible to let us know so we can rectify the problem.

You must communicate with Style and Grace before seeking alternative advice.

It is recommended by Seamless1 that Skin Weft Extensions are applied by using 90% Skin Weft and 10% Ultimate Tape.

Depending on your desired result we use either Seamless1 Extensions or Angel Extensions.